Slow product load performance
Resolved
Sep 14, 2026 at 1:15pm UTC
We have deployed a fix and the issue is resolved.
Affected services
Updated
Sep 14, 2026 at 1:04pm UTC
We have deployed a permanent fix and are monitoring rollout. Customers are reporting improved loading performance.
Affected services
Updated
Sep 14, 2026 at 12:51pm UTC
We have identified the root cause and have mitigated impact. We are starting to see improved peroformance but are working on a permanent fix which should go live shortly.
Affected services
Created
Sep 14, 2026 at 12:35pm UTC
We are currently investigating reports of slow load times for customers hosted in the UK (eu-west-2) region.
Affected services