Incidents | Phaselab, Inc Incidents reported on status page for Phaselab, Inc https://status.phaselab.co/ https://d1lppblt9t2x15.cloudfront.net/logos/f02338e23c10b19ca4c0cf956760e587.png Incidents | Phaselab, Inc https://status.phaselab.co/ en phase.law recovered https://status.phaselab.co/ Fri, 05 Dec 2025 09:15:36 +0000 https://status.phaselab.co/#85af6baeb63f296c28421af729deb9c14b3aa3bd37bd5cbaf9723903e2fcad1e phase.law recovered phase.law went down https://status.phaselab.co/ Fri, 05 Dec 2025 08:51:43 +0000 https://status.phaselab.co/#85af6baeb63f296c28421af729deb9c14b3aa3bd37bd5cbaf9723903e2fcad1e phase.law went down Authentication Degraded Service https://status.phaselab.co/incident/769413 Tue, 18 Nov 2025 17:31:00 -0000 https://status.phaselab.co/incident/769413#ca71023c3c7ee83a3003399d3d530c52faac5b1820d2b94e52ba83d2be7765cf Our authentication provider is now fully operational again and we are no longer seeing login issues in our application. Authentication Degraded Service https://status.phaselab.co/incident/769413 Tue, 18 Nov 2025 17:31:00 -0000 https://status.phaselab.co/incident/769413#ca71023c3c7ee83a3003399d3d530c52faac5b1820d2b94e52ba83d2be7765cf Our authentication provider is now fully operational again and we are no longer seeing login issues in our application. Authentication Degraded Service https://status.phaselab.co/incident/769413 Tue, 18 Nov 2025 16:22:00 -0000 https://status.phaselab.co/incident/769413#c1a3c0958bd545a7bede654563caecfa5fac3469a69a0534788b878173e1abd0 The upstream issue with our authentication provider has resolved and we're seeing login functionality recovering across all customer tenants. We'll continue to observe this recovery and confirm the all clear in 15 minutes. Authentication Degraded Service https://status.phaselab.co/incident/769413 Tue, 18 Nov 2025 16:22:00 -0000 https://status.phaselab.co/incident/769413#c1a3c0958bd545a7bede654563caecfa5fac3469a69a0534788b878173e1abd0 The upstream issue with our authentication provider has resolved and we're seeing login functionality recovering across all customer tenants. We'll continue to observe this recovery and confirm the all clear in 15 minutes. Authentication Degraded Service https://status.phaselab.co/incident/769413 Tue, 18 Nov 2025 15:53:00 -0000 https://status.phaselab.co/incident/769413#5d943df58bdeeee5b3aa934913efc9f002c986ed66b2e86d8a3a79f12f384d8c Some users may be unable to login to the product currently. We are actively investigating, but believe this is related to an outage with our authentication service provider, detailed here: https://status.auth0.com/incidents/hdwf387t3nx7 Authentication Degraded Service https://status.phaselab.co/incident/769413 Tue, 18 Nov 2025 15:53:00 -0000 https://status.phaselab.co/incident/769413#5d943df58bdeeee5b3aa934913efc9f002c986ed66b2e86d8a3a79f12f384d8c Some users may be unable to login to the product currently. We are actively investigating, but believe this is related to an outage with our authentication service provider, detailed here: https://status.auth0.com/incidents/hdwf387t3nx7 Phaselab Product - UK Region recovered https://status.phaselab.co/ Tue, 04 Nov 2025 03:02:46 +0000 https://status.phaselab.co/#4bea857b4a6185ee03e155786704ae592b19e1aa381efa2a090783ccb89b851c Phaselab Product - UK Region recovered Phaselab Product - UK Region went down https://status.phaselab.co/ Tue, 04 Nov 2025 02:50:45 +0000 https://status.phaselab.co/#4bea857b4a6185ee03e155786704ae592b19e1aa381efa2a090783ccb89b851c Phaselab Product - UK Region went down Phaselab Product - US Region recovered https://status.phaselab.co/ Tue, 04 Nov 2025 01:14:54 +0000 https://status.phaselab.co/#800ea4b3c78dccc937b5791efaba0da7c136b9c283468df160884acf515c0a60 Phaselab Product - US Region recovered Phaselab Product - US Region went down https://status.phaselab.co/ Tue, 04 Nov 2025 01:08:54 +0000 https://status.phaselab.co/#800ea4b3c78dccc937b5791efaba0da7c136b9c283468df160884acf515c0a60 Phaselab Product - US Region went down Phaselab Product - UK Region recovered https://status.phaselab.co/ Mon, 03 Nov 2025 13:28:35 +0000 https://status.phaselab.co/#67b460ba2df80c7232fe521cecfdc13eacfa970f9076c9cb64fc8414268369fa Phaselab Product - UK Region recovered Phaselab Product - UK Region went down https://status.phaselab.co/ Mon, 03 Nov 2025 13:22:35 +0000 https://status.phaselab.co/#67b460ba2df80c7232fe521cecfdc13eacfa970f9076c9cb64fc8414268369fa Phaselab Product - UK Region went down Phaselab Product - US Region recovered https://status.phaselab.co/ Sun, 02 Nov 2025 01:12:16 +0000 https://status.phaselab.co/#7367c078a4d42da27d13897010dd5de424efd3f0d0103c9b859bc0c26256118c Phaselab Product - US Region recovered Phaselab Product - US Region went down https://status.phaselab.co/ Sun, 02 Nov 2025 01:03:33 +0000 https://status.phaselab.co/#7367c078a4d42da27d13897010dd5de424efd3f0d0103c9b859bc0c26256118c Phaselab Product - US Region went down Phaselab Product - UK Region recovered https://status.phaselab.co/ Thu, 30 Oct 2025 02:47:14 +0000 https://status.phaselab.co/#28214d7c91754449b522b3dec44e52a01462ab1663f960c076bd8bf8a9d1c584 Phaselab Product - UK Region recovered Phaselab Product - UK Region went down https://status.phaselab.co/ Thu, 30 Oct 2025 02:44:08 +0000 https://status.phaselab.co/#28214d7c91754449b522b3dec44e52a01462ab1663f960c076bd8bf8a9d1c584 Phaselab Product - UK Region went down Phaselab Product - UK Region recovered https://status.phaselab.co/ Thu, 30 Oct 2025 00:53:08 +0000 https://status.phaselab.co/#905b48bd1add435bbccd668ed4a7c546251f27427651d558df0474652469c1da Phaselab Product - UK Region recovered Phaselab Product - US Region recovered https://status.phaselab.co/ Thu, 30 Oct 2025 00:47:27 +0000 https://status.phaselab.co/#6ff957ae5dec5dd50c58e2933a698fa96f2f113ee1b3b1c6f06f9e026a9d3c14 Phaselab Product - US Region recovered Phaselab Product - UK Region went down https://status.phaselab.co/ Thu, 30 Oct 2025 00:47:08 +0000 https://status.phaselab.co/#905b48bd1add435bbccd668ed4a7c546251f27427651d558df0474652469c1da Phaselab Product - UK Region went down Phaselab Product - US Region went down https://status.phaselab.co/ Thu, 30 Oct 2025 00:44:17 +0000 https://status.phaselab.co/#6ff957ae5dec5dd50c58e2933a698fa96f2f113ee1b3b1c6f06f9e026a9d3c14 Phaselab Product - US Region went down Phaselab Product - UK Region recovered https://status.phaselab.co/ Wed, 29 Oct 2025 22:53:08 +0000 https://status.phaselab.co/#9fb376ad5088d108882ee1cfd1f953c57df92216cbfd9ab5a548d6e19aa5b697 Phaselab Product - UK Region recovered Phaselab Product - UK Region went down https://status.phaselab.co/ Wed, 29 Oct 2025 22:41:08 +0000 https://status.phaselab.co/#9fb376ad5088d108882ee1cfd1f953c57df92216cbfd9ab5a548d6e19aa5b697 Phaselab Product - UK Region went down Phaselab Product - US Region recovered https://status.phaselab.co/ Tue, 28 Oct 2025 19:34:25 +0000 https://status.phaselab.co/#958e2cd9c0208d3882e27690e2db6e6f01eb1c195e45c0b4be28d6f33bd2f708 Phaselab Product - US Region recovered Phaselab Product - US Region went down https://status.phaselab.co/ Tue, 28 Oct 2025 19:28:28 +0000 https://status.phaselab.co/#958e2cd9c0208d3882e27690e2db6e6f01eb1c195e45c0b4be28d6f33bd2f708 Phaselab Product - US Region went down Phaselab Product - UK Region recovered https://status.phaselab.co/ Thu, 23 Oct 2025 03:26:07 +0000 https://status.phaselab.co/#8b33bb51d4fe83daf900cf79f35d471ca7251345fb1d370410e668704926ae72 Phaselab Product - UK Region recovered Phaselab Product - UK Region went down https://status.phaselab.co/ Thu, 23 Oct 2025 03:20:18 +0000 https://status.phaselab.co/#8b33bb51d4fe83daf900cf79f35d471ca7251345fb1d370410e668704926ae72 Phaselab Product - UK Region went down Phaselab Product - US Region recovered https://status.phaselab.co/ Thu, 23 Oct 2025 02:50:15 +0000 https://status.phaselab.co/#5bd9906fb24a0ffe7db6f5d3ef9f790c1f9938095914504eed293e63a0a2977c Phaselab Product - US Region recovered Phaselab Product - US Region went down https://status.phaselab.co/ Thu, 23 Oct 2025 02:44:18 +0000 https://status.phaselab.co/#5bd9906fb24a0ffe7db6f5d3ef9f790c1f9938095914504eed293e63a0a2977c Phaselab Product - US Region went down Phaselab Product - US Region recovered https://status.phaselab.co/ Sun, 19 Oct 2025 23:10:53 +0000 https://status.phaselab.co/#7b15204c41e1a4839f61f2851af426d7a5de2001a976fddefdd014e6495b4b6e Phaselab Product - US Region recovered Phaselab Product - US Region went down https://status.phaselab.co/ Sun, 19 Oct 2025 23:04:53 +0000 https://status.phaselab.co/#7b15204c41e1a4839f61f2851af426d7a5de2001a976fddefdd014e6495b4b6e Phaselab Product - US Region went down Phaselab Product - US Region recovered https://status.phaselab.co/ Thu, 25 Sep 2025 05:50:04 +0000 https://status.phaselab.co/#e1c1f57246ad07f7a4048953db1d13c4691a9ac2aae56f698a01161d9fd47dba Phaselab Product - US Region recovered Phaselab Product - US Region went down https://status.phaselab.co/ Thu, 25 Sep 2025 05:41:31 +0000 https://status.phaselab.co/#e1c1f57246ad07f7a4048953db1d13c4691a9ac2aae56f698a01161d9fd47dba Phaselab Product - US Region went down Phaselab Product - US Region recovered https://status.phaselab.co/ Wed, 24 Sep 2025 14:58:34 +0000 https://status.phaselab.co/#12f35a76aa7d82d596f2d4f851f87cdb71bbd5cd9364d1673480fc2b6347793c Phaselab Product - US Region recovered Phaselab Product - US Region went down https://status.phaselab.co/ Wed, 24 Sep 2025 14:52:37 +0000 https://status.phaselab.co/#12f35a76aa7d82d596f2d4f851f87cdb71bbd5cd9364d1673480fc2b6347793c Phaselab Product - US Region went down Phaselab Product - US Region recovered https://status.phaselab.co/ Mon, 08 Sep 2025 10:49:36 +0000 https://status.phaselab.co/#352a1d2f5fe2e25d472e7ebe91d4ca3d9c96e0b1f57015bd8641d288591bf6b1 Phaselab Product - US Region recovered Phaselab Product - US Region went down https://status.phaselab.co/ Mon, 08 Sep 2025 10:43:39 +0000 https://status.phaselab.co/#352a1d2f5fe2e25d472e7ebe91d4ca3d9c96e0b1f57015bd8641d288591bf6b1 Phaselab Product - US Region went down Some tenants unavailable https://status.phaselab.co/incident/516907 Fri, 21 Feb 2025 20:56:00 -0000 https://status.phaselab.co/incident/516907#11b69cffe5d7ec558be54c1a27cca9c98e5d1de205b73b1d9840fa07140ae852 This issue has been resolved and all tenants are now fully available. Some tenants unavailable https://status.phaselab.co/incident/516907 Fri, 21 Feb 2025 20:00:00 -0000 https://status.phaselab.co/incident/516907#3c4b8e02c83d9fbd4db85aec2554dd9370d98c017ed5cd16b5b3bceed6e1bfab During routine server maintenance, a server configuration change was misapplied, causing some customer tenants to experience downtime. We are currently working to bring all customer tenants back online.